- ADF UNIT
- SCANNER & LASER UNIT
- DRUM UNIT
- DEVELOPER UNIT
- FUSER UNIT
- Fuser Unit Assembly
- Fuser Upper Roller
- Fuser Pressure Roller
- Fuser Film
- Heating Element
- Thermistor
- Fuser Thermostat
- Fuser Roller Bearing
- Fuser Pressure Roller Bearing
- Fuser Picker Fingers (Claws)
- Fuser Roller Bush
- Pressure Roller Bush
- Fuser Base
- Fuser Drive Gear
- Fuser Roller Gear
- Web roller
- Fuser Oil Pad
- Fuser Grease
- Fuser Guide
- Fuser Top Cover
- DUPLEX & PAPER UNIT
- TRANSFER & CHARGE UNIT
- TONER & CARTRIDGE
- ROLLERS
- BOARD & ELECTRONICS
- SENSOR & CHIP
- MOTOR & GEAR
- DOOR & GUIDE
- INKJET PRINTER
- OTHER PARTS
Frequently Asked Questions (FAQ)
- Last Updated: August 2026
Find quick and clear answers to common questions about CopySpare products, orders, payments, shipping, returns, warranty, cashback, and customer support. Everything you need to shop with confidence is right here.
What does CopySpare sell? CopySpare is an online store specializing in genuine, compatible, and high-quality copier, printer and duplicator machine spare parts, consumables, and accessories for leading brands
Which brands are available? 
Are your products genuine? We offer Genuine (OEM), Compatible, and Refurbished products depending on product availability. The product condition is clearly mentioned on each product page.
Can I search products by part number or machine model? Yes. You can easily search products using:
- Part Number
- Printer Model
- Copier Model
- Product Name
- SKU
What payment methods do you accept? We currently accept:
- UPI
- Credit Cards
- Debit Cards
- Net Banking
- Wallets
- Cash on Delivery (Selected Products & Locations)
Is Cash on Delivery (COD) available? Yes, Cash on Delivery (COD) is available for eligible products and selected PIN codes. Additional terms and conditions may apply.
If you wish to place an order using Cash on Delivery (COD), please make sure to read our Smart COD Policy before placing your order.
Can I cancel my order? Yes. Orders can be cancelled before dispatch. Once an order has been shipped, cancellation may not be possible.
Please make sure to read our Return & Refund Policy, which explains the conditions under which you may be eligible to request a return or refund.
Can I modify my order after placing it? Please contact our support team immediately. If your order has not been dispatched, we'll try our best to modify it.
How long does delivery take? Estimated delivery time:
- Metro Cities: 2–5 Business Days
- Other Cities: 3–7 Business Days
- Remote Areas: 5–10 Business Days
Delivery time may vary depending on courier availability.
Which courier partners do you use? DTDC
Delhivery
Xpressbees
Anjani Courier
Tirupati Courier
Maruti Courier
Trackon Courier
Indiapost
Other logistics partners
Can I track my order? Yes. Once your order is shipped, you will receive the tracking details via Email, SMS, or WhatsApp (where applicable).
Do you deliver across India? Yes. We deliver to most serviceable PIN codes across India.
How do I know if the spare part is compatible with my machine? Each product page includes compatibility information. If you're unsure, contact our support team with your printer/copier model and we'll help you find the correct part.
What if I cannot find the required spare part? 
Do product images exactly match the actual product? Product images are for reference purposes only. Actual product appearance may vary depending on manufacturer revisions while maintaining the same functionality.
Can I return a product? Yes. Returns are accepted only according to our Return & Refund Policy. Please review the policy before placing an order.
Do spare parts come with warranty? Warranty depends on the product category and manufacturer. Warranty information, if applicable, will be mentioned on the product page.
What if I receive a damaged or incorrect product? Please contact us within 48 hours of delivery with clear photos or videos. Our team will assist you according to our Refund and Returns Policy.
How does Store Wallet Cashback work? Eligible registered customers receive cashback after successful order completion. Cashback is credited to their Store Wallet and can be used for future purchases, subject to the Cashback & Store Wallet Policy.
Can I withdraw cashback as cash? No. Cashback is promotional Store Wallet credit and cannot be withdrawn or transferred to a bank account.
Do I need an account to place an order? Guest checkout may be available, but creating an account allows you to:
- Track Orders
- View Order History
- Earn Cashback
- Save Addresses
- Faster Checkout
How can I contact customer support? You can reach us through:
Our support team will be happy to assist you.
What are your customer support hours? Our support hours are displayed on the Contact Us page. Messages received outside business hours will be answered on the next working day.
Do you provide GST invoices? Yes. GST invoices are available for eligible business purchases.
Do you supply products in bulk? Yes. We supply bulk quantities to:
- Dealers
- Service Centers
- Office Suppliers
- Government Departments
- Educational Institutions
- Corporate Customers
Please contact us for bulk pricing.
Need Help Before Ordering ?
Our team is here to assist you with any questions or concerns.
Contact Us
-
Quality Parts
Genine Products -
Genuine Support
Expert Assistance -
Trusted Service
20+ Year Experience -
Cstomer First
Your Satisfaction Matters