• CUSTOMER SATISFACTION IS OUR PRIORITY

Return & Refund Policy

  • Last Updated: June 2026

At CopySpare.com, customer satisfaction is important to us. We strive to supply quality copier and printer spare parts and ensure that every order is processed with care.

Quality Parts

We deliver only

quality products.

Secure Packaging

Safe packing to ensure

damage-free delivery.

Genuine Support

Our team is always here

to help you.

Hassle-Free Process

Simple & transparent

return policy.

  • Returns

Customers may request a return only under the following conditions:

 

✅ Wrong item received

✅ Damaged item received during transit

✅ Defective item received (subject to verification)

To be eligible for a return:

  • The return request must be made within 1 days of delivery.
  • The product must be unused and in its original condition.
  • Original packaging, labels, and accessories must be intact.
  • Proof of purchase and product photos may be required.
  • Non-Returnable Items

Due to the nature of copier and printer spare parts, the following items are generally not eligible for return or exchange:

 

❌ Items damaged due to improper installation or handling

❌ Used, installed, or damaged products

❌ Special-order or non-stock items

❌ Electrical and electronic components (unless received damaged or defective)

❌ Products returned without prior approval

We strongly recommend verifying the machine model, part number, and compatibility before placing an order.

  • Refund Policy

Refunds may be approved only after the returned item has been received and inspected by our team.
If the return is approved:

 

✅ Refunds will be processed to the original payment method.

✅ Refund processing may take 5–10 business days, depending on the payment provider or bank.

Shipping charges, courier fees, and payment gateway charges (if applicable) may be deducted from the refund amount.

"Please note that refunds will be processed only after our team receives and inspects the returned product. A full refund will be issued if the return is confirmed to be due to our error or other valid reasons."

  • Wrong Product Ordered by Customer

If a customer places an order for the wrong product, wrong part number, or incompatible item, the return request may not be accepted.

Customers are responsible for confirming product compatibility before placing an order.

 

 

If you are unsure about a part, please contact our team before ordering.

  • Damaged or Missing Items

If you receive a damaged package, damaged product, Or Missing items, please notify us within 2 hours of delivery by providing:

  • Order Number
  • Product Photos
  • Packaging Photos
  • Description of the issue

Failure to report within this period may affect the return or refund request.

  • Cancellation Policy
  • Orders may be cancelled only before dispatch.
  • Once an order has been shipped, cancellation requests cannot be accepted.

 

 

 

For cancellation assistance, please contact us as soon as possible after placing the order.

  • Return Shipping

Unless the return is due to our error, customers may be responsible for return shipping costs.

 

Approved returns should be packed securely to prevent damage during transit.

Contact Us

CopySpare.com is owned and operated by Image Traders.

109, Rechard Compound, Vasai Phata, Pelhar, Vasai(E), Palghar: 401208

www.CopySpare.com

Support@copyspare.com

We're Here to Help!
Chat on WhatsApp

Important Notice

Before placing an order, please verify

  • Machine Brand
  • Model Number
  • Part Number
  • Product Compatibility

If you need assistance, Our team will be happy to help indentify the correct spare part before purchase.

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  • Your Trust, Our Commitment